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License & billing

Practical reference for managing your WS Terminal subscription. WS Terminal is sold and billed through Whop — all billing actions (view, change, cancel) happen in your Whop dashboard, not in the WS Terminal app.

This page covers:

  • How to find your subscription in Whop
  • Monthly vs. the founding lifetime
  • What happens when you cancel (and what doesn't)
  • Reactivating after a cancellation
  • Where the refund policy lives

Where your subscription lives

WS Terminal lives on Whop, our checkout and billing platform. To view, manage, or cancel:

  1. Sign in to https://whop.com with the account you used at checkout
  2. Go to your My Memberships / dashboard page
  3. Find the WS Terminal entry — it'll show your plan (monthly or lifetime), renewal date (monthly only), and active status

If you're not sure which Whop account you used, check your email for the WS Terminal purchase confirmation — it was sent to the email on the Whop account that paid.

One plan, two ways to pay

WS Terminal is a single full-access product — no tiers, nothing locked. Everyone gets the live bot, both shipping presets (WS Terminal Standard and WS Terminal Max), full risk management (adaptive volatility stops, trailing stops, breakeven, multi-entry pyramiding), position-sizing controls, custom user presets, The Lab (the in-app backtester), granular configuration of every parameter, and Discord community access.

You choose how to pay:

  • Monthly — $99/mo. Billed monthly through Whop. Cancel any time; access runs through the end of the paid period.
  • Founding lifetime — $2,000 once. Pay once, run WS Terminal forever. Same full access, no renewals, nothing to cancel. This is a limited founding offer and may close at any time.

The bot is the same binary either way — your plan controls billing, not features.

How to cancel (monthly)

In Whop:

  1. Sign in to https://whop.com
  2. Go to My Memberships
  3. Find the WS Terminal subscription
  4. Click into it, then click Cancel subscription

That's it from the user side. Whop handles the rest and emails you a confirmation. (The founding lifetime is a one-time purchase — there's no recurring charge to cancel.)

What happens after you cancel

Cancellation is end-of-period, not immediate. You keep full access until the end of your current paid billing period — for a monthly subscription, until the next renewal date you've already paid for.

During that grace period:

  • The bot continues to work normally
  • Custom presets, trade history, and config are unaffected
  • You can still use the dashboard, The Lab, every feature

At the end of the paid period:

  • The bot transitions into a limited (read-only) mode. It will not place new orders, but the dashboard remains accessible and your historical data, trade log, and config files stay intact.
  • Your license activation reads inactive when checked from the cloud
  • Reactivating restores everything (see below)

Nothing on disk is deleted by Whop or by WS Terminal. Your %APPDATA%\WSTerminal\ folder — license file, trade history, presets, acknowledgments — stays exactly where it was.

How to reactivate after cancellation

  1. Sign in to Whop with the same account
  2. Subscribe to WS Terminal again (monthly or lifetime)
  3. Open WS Terminal — the bot detects the license is valid again at the next cloud-validation check
  4. If it doesn't pick up automatically, go to Settings → License → Deactivate, then re-activate (Sign in with Whop again)

Reactivating with the same Whop account restores access immediately. Reactivating with a different Whop account is treated as a new license activation — your local data stays on disk, but the cloud sees a different identity.

Switching between monthly and lifetime

To move from monthly to the founding lifetime (while it's open), it's a cancel-then-buy on Whop's side — there isn't a direct "convert" flow. Cancel the monthly, purchase the lifetime on the same Whop account, and your local data carries over untouched.

Refund policy

WS Terminal's refund policy is hosted on the marketing site at ws-trading.co/refund.html. The policy is published and authoritative there — please read it in full before requesting a refund.

In broad strokes:

  • WS Terminal is a software product, not a financial service
  • Refund requests should be sent to support@ws-trading.co
  • Specifics on timing, eligibility, and process are in the full policy on the marketing site

For the binding terms, refer to the linked policy — that page is the source of truth, not this paragraph.

When something goes wrong with billing

  • Charged but no access — first verify the Whop account you paid with matches the Whop account you signed into the bot with. Most billing-vs-access mismatches come from two different Whop accounts.
  • Charged twice / charged after cancellation — these are Whop-side, not WS Terminal-side. Contact Whop support directly through your Whop dashboard.
  • Subscription active in Whop but bot says license invalid — click Settings → License → Deactivate, then Activate again to force a re-check.

For anything else, email support@ws-trading.co with your Whop account email and a description of what you're seeing.

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